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  • Team Building

  • Julie Casteel
    Regional Manager

    <p class=”p1″>I wanted to share an article regarding team building from the Harvard Business Review (“Team Building in the Cafeteria”, https://hbr.org/2015/12/team-building-in-the-cafeteria).</p>
    <p class=”p1″>We understand the impacts of building and developing culture is key to our role as Regionalized Leaders. There are many approaches that as a company we take. Examples in my region have included hosting a picnic, group baseball outing (Cardinal’s have cheap $5 tickets for certain games), bowling, trivia nights at a local pub, or community service (example, helping serve at a food drive).</p>
    <p class=”p1″>What this article suggests is that the simplest way to bring people together is usually the best. Holding a communion over food allows better camaraderie.</p>
    <p class=”p1″>I’ve found simply inviting other managers to Mission Taco after regional interviews, having a potluck at an ASM, or simply trying to “do lunch” more versus holding a rigid conference call to be effective in building relationships. When you’re working clinically, maybe instead of just working through lunch (your inbox can wait) maybe invite a fellow scribe on staff to come to down the cafeteria.</p>
    <p class=”p1″>If you’ve never held a regional event before here are some general steps that you’ll want to take:</p>
    <p class=”p1″><b>How To Hold A Regional Event:</b></p>
    <p class=”p1″>1. Reach out to Vanessa Rivera (accounting) for your existing budget in the region/site and to generate interest/ideas, send out scribe surveys, bring up at ASMs. Make this a topic for every CSMR call.</p>
    For bigger events, don’t to it yourself! Utilize the regional surveys to use planning an event as an eager scribe’s stretch project and surveys on what people are interested in. They’ll need help planning and develop a team (bi-weekly or monthly calls are a must!) but let them take ownership of the event. 
    <p class=”p1″>2. Utilize existing events (example: Operation Christmas Child or a local Trivia Night) that require low planning. Think small and frequent. Events like a regional picnic took a lot of work, money, and there was low turn out. If you need to complete your community service, tack on a charitable component like bring a can to donate for the food drive or medicine for a medicine drive or $5 donation to whatever charity.</p>
    <p class=”p1″>3. Send invites via a group me or google survey and anticipate a lower turn out. Try to pick dates around a couple of key people you know can make it to ensure some turn out. Create flyers to post on the floor for scribes (and physicians). Send multiple reminders!</p>
    4. Talk about these events on your QAP summaries (and include pictures) to help clients feel more engaged in the program and see how we’re showing appreciation for our scribes.
    <p class=”p1″>Again, this is just my experience. What other pearls and pitfalls to team building have you encountered?</p>

    Jordan Turek
    Chief Scribe

    These are some awesome tips! I love the idea of doing Trivia Night. Spending time with co-workers in a laid back atmosphere is a must in order to build relationships, especially because our work environment can be so high stress/high intensity. I would love to participate more in these types of things. Work is always more fun when you like your co-workers, and sometimes the only way for them to get to know each other better is to give them an enticing opportunity to relax and be silly…like Trivia Night, bowling, or even something like a monthly card tournament. Low cost and who doesn’t love a little competition?

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