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  • Communicating Unpopular Decisions to Team Members

  • Amber Kain
    Chief Scribe

    We’ve all been there.

    We have been provided less than exciting news and have been asked to break it to our team. Here are two tips on making the most out of bad news, adapted from an article on the website AboutLeaders:

    Take a More Positive Approach

    Present the tough decision in as positive a light as possible. Assure your team that the company is not taking the decision to make this change lightly, but for a reason that will benefit everyone involved (ex: changing insurance carriers will provide better coverage for everyone). When you tell someone why the change is occurring and how it will affect them, they are more informed and are better able to process the decision.

    Remember, You’re on Stage

    Always try to be a role model to your team when presenting any information. If they see that you are upholding the company’s core values and setting a good example, they’re likely to follow! This will also allow you to gain their trust and respect even more, especially when it comes to decisions made on their behalf, making you their trusted partner.

    How do you advise your team on difficult news? What has helped you?

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