There are a couple ways that I try and influence scribe performance. One way is through the feedback that I leave on the scribe’s tracking sheets. I always try and constructively critique, but also positively encourage the continuation of good charting skills. I think it is a way to have good phrases of encouragement, but also tackle the issues that are found in the charting.
Another thing that I do is the “scribe spotlight” in every All Scribe Meeting that I have. This brings attention to a scribe that has showed good performance or immense improvement. I like to also give a $10 gift card as a prize. This gives the other scribes a model on how to improve/excel and also incentive to get the next scribe spotlight spot.