Home Forums Employee Forums Chief Scribes HELP YOUR NEW EMPLOYEES BEAT THE "FIRST-DAY JITTERS" Reply To: HELP YOUR NEW EMPLOYEES BEAT THE "FIRST-DAY JITTERS"

John Gruber
Regional Manager

I think our scribes experience two distinct episodes of  “First Day Jitters”. Mario, you have covered their first floor training day nicely. I also think about the first day alone as a full fledged scribe. A measure I push as a regional manager is to have someone come by during a new scribe’s first solo day. Ideally this can be done in conjunction with admin duties so we get the most out of our time on the floor.

A CS or QAS headed in to check JC binders and do chart reviews can use part of that time to make their new team member comfortable and confident. I like to be present for the provider coming in so I can introduce the new scribe and provider to each other. Sharing tidbits of personal information allows them to strike up a brief independent conversation and find some common ground.